Refund Policy
Booking Cancellations:
1.1 All cancellation requests must be submitted in writing to UnexploredNortheast via email or through our official communication channels.
1.2 Refunds, if applicable, will be processed according to the cancellation policy associated with your booking. Please refer to the specific cancellation policy provided at the time of booking.
1.3 No refunds will be issued for cancellations made within the specified non-refundable period outlined in the booking confirmation.
Refund Processing:
2.1 Refunds, if approved, will be processed within 15 business days from the date of receiving the cancellation request.
2.2 Refunds will be issued using the original payment method used for the booking.
2.3 UnexploredNortheast is not responsible for any Delay or additional fees imposed by your bank or financial institution during the refund process.
Refund Eligibility:
3.1 Refunds are subject to the terms and conditions of the specific travel package, tour, or service booked.
3.2 Refunds may be subject to a cancellation fee or processing fee, as outlined in the booking confirmation.
3.3 No refunds will be provided for unused services or activities during the trip.
Cancellation Policy
Guest-initiated Cancellations:
1.1 Cancellation requests received 15 Days or more before the scheduled departure date are eligible for a full refund, minus any applicable cancellation fees.
1.2 Cancellation requests received between 10 Days and 5 Days before the scheduled departure date may be eligible for a partial refund, subject to applicable cancellation fees.
1.3 No refunds will be issued for cancellations made within 5 days of the scheduled departure date.
Unforeseen Circumstances and Provider Cancellations:
2.1 UnexploredNortheast reserves the right to cancel a booking or modify the itinerary due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or insufficient booking numbers.
2.2 In the event of a cancellation initiated by UnexploredNortheast, guests will be offered the choice of an alternative trip of equal value or a full refund.
Cancellation Fees:
3.1 Cancellation fees may apply based on the timing of the cancellation request and the specific terms of the booked travel package, tour, or service.
3.2 Cancellation fees cover administrative costs, reservation expenses, and lost opportunities to book other guests.
Please review the specific refund and cancellation policies provided at the time of booking for detailed information on the applicable fees and refund eligibility. If you have any questions or concerns about our refund and cancellation policies, please contact us at .